Terms of service

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These Terms of Service govern your use of {{ shop_url }} (the “Site”) and any purchase you make from {{ shop_name }}. By visiting the Site or placing an order, you agree to be bound by these terms. If you don't agree, please don't use the Site.

Online store terms

By using this Site, you confirm you are at least the age of majority in your state or territory of residence, or that you have given us your consent to allow a minor dependent to use this Site. You may not use our products for any illegal or unauthorised purpose.

Products and pricing

We make every effort to display our products and their prices as accurately as possible. Prices are shown in Australian dollars (AUD) and are subject to change without notice. We reserve the right, but are not obligated, to limit sales of any product to any person, region, or jurisdiction, and to discontinue any product at any time.

In the event a product is listed at an incorrect price due to a typographical, technical, or pricing error, we reserve the right to refuse or cancel any order placed for that product, whether or not the order has been confirmed. If your card has already been charged and your order is cancelled, we will issue a full refund.

Accuracy of order and account information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, household, or order. You agree to provide current, complete, and accurate purchase and account information for all purchases made on the Site, and to promptly update your account and other information so we can complete your transactions and contact you as needed.

Shipping and returns

Shipping timeframes and costs are set out in our Shipping Policy. Returns and refunds, including our 30-night trial, are governed by our Refund Policy. Nothing in these Terms limits your rights under the Australian Consumer Law.

Intellectual property

All content on this Site, including text, graphics, logos, images, and software, is the property of {{ shop_name }} or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the Site or its content without our express written permission.

User conduct

You agree not to use the Site to: violate any applicable law or regulation; infringe our intellectual property rights or those of others; harass, abuse, or harm another person; submit false or misleading information; upload or transmit viruses or any other type of malicious code; or interfere with the security features of the Site.

Third-party links

The Site may contain links to third-party websites or services that are not owned or controlled by {{ shop_name }}. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Disclaimer of warranties

The Site and all products are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, except where such warranties cannot be excluded under the Australian Consumer Law. Health and wellness data provided through the {{ shop_name }} app is intended for general wellness purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider with any questions regarding a medical condition.

Limitation of liability

To the maximum extent permitted by law, {{ shop_name }} will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law that cannot lawfully be excluded, restricted, or modified.

Indemnification

You agree to indemnify and hold {{ shop_name }}, its officers, directors, employees, and suppliers harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be deemed severable from these Terms and will not affect the validity and enforceability of the remaining provisions.

Governing law

These Terms are governed by the laws of Australia. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of Australia.

Changes to these terms

We may update these Terms from time to time. Changes take effect once posted on this page. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

Contact information

Questions about these Terms should be sent to {{ email }}.