Shipping policy

Processing time

Orders are processed within 1–2 business days of purchase. You'll receive a confirmation email with tracking information as soon as your order ships.

Shipping within Australia

Free express shipping is included on every order shipped within Australia. Most orders arrive within 2–5 business days of dispatch, depending on your location.

International shipping

If you're ordering from outside Australia, shipping availability and any costs will be shown at checkout. Any customs duties or import taxes charged by your destination country are your responsibility.

Tracking your order

Once your order ships, you'll receive a tracking link by email. If you haven't received tracking information within 2 business days of ordering, contact us at {{ email }}.

Delays

Occasionally, orders are delayed by circumstances outside our control, such as courier delays, customs holds, or extreme weather. We'll do our best to keep you informed if this happens.

Questions

For anything shipping-related, reach us at {{ email }}.